Shipping Information

Shipping Policy

We are committed to providing fast, reliable shipping to our customers across the European Union. All orders are carefully packaged to ensure your products arrive in perfect condition.

• EU Coverage: We ship to all European Union member countries
• Processing Time: Orders are processed within 1-2 business days
• Packaging: All products are securely packaged to prevent damage during transit
• Tracking: Order tracking information is provided for all shipments

Shipping Methods

We offer multiple shipping options to meet your needs and budget. Choose the option that works best for you.

Delivery Timeline

Here's what you can expect from order placement to delivery at your doorstep.

Shipping Costs by Region

Shipping costs vary by destination and shipping method. Here's a breakdown of our shipping rates.

Free Shipping

Enjoy free standard shipping on qualifying orders to make your shopping experience even better.

Order Tracking

Stay informed about your order's journey with our comprehensive tracking system.

• Tracking Number: Sent via email once your order ships
• Real-time Updates: Track your package's location and status
• Delivery Notifications: Get notified when your package is delivered
• Customer Support: Our team can help track your order if needed

International Shipping

We currently ship to all European Union member countries. Shipping outside the EU may be available upon request.

• EU Countries: Full shipping service to all EU member states
• Customs: No customs duties within the EU
• Documentation: All necessary shipping documents included
• Restrictions: Some countries may have import restrictions on vaping products

Package Protection

We take extra care to ensure your products arrive safely and securely.

• Secure Packaging: All products are carefully wrapped and protected
• Damage Protection: Insurance coverage for shipping damage
• Weather Resistant: Packages are protected against weather conditions
• Signature Required: Available for premium shipping options

Shipping Restrictions

Please note that some restrictions apply to our shipping services.

• Age Verification: Recipients must be 18+ years old
• Product Restrictions: Some countries restrict vaping product imports
• Quantity Limits: Limits may apply to large orders
• Remote Areas: Additional fees may apply for remote locations

Holiday Shipping

Shipping schedules may be affected during holidays and peak periods.

• Holiday Delays: Processing and delivery may take longer during holidays
• Peak Periods: Black Friday, Christmas, and other peak shopping periods
• Advance Planning: Order early during busy periods to ensure timely delivery
• Updates: We'll notify you of any shipping delays